Privacy Policy
Last Updated: 7 June 2026
1. Introduction
This Privacy Policy explains how Nomads MicroTech collects, uses, stores, and protects information when operating TicketMatrix, associated dashboards, hosted services, websites, and related software solutions.
By using TicketMatrix, you agree to the practices described in this Privacy Policy.
2. Information We Collect
Depending on the services used, TicketMatrix may collect:
- Discord User IDs
- Discord usernames and display names
- Server IDs
- Channel IDs
- Role IDs
- Ticket information
- Registration submissions
- Configuration settings
- Dashboard account information
- Service logs
- Diagnostic information
We only collect information necessary to provide and maintain the service.
3. How Information Is Used
Information may be used to operate TicketMatrix services, process registrations and submissions, generate transcripts and logs, deliver dashboard functionality, provide technical support, improve reliability and security, diagnose issues, investigate abuse, and maintain service records.
4. Data Storage
Information may be stored on infrastructure managed by Nomads MicroTech or approved hosting providers. Reasonable measures are taken to protect stored information from unauthorised access, disclosure, alteration, or destruction.
5. Data Retention
Data is retained only for as long as reasonably necessary to provide the service, maintain operational records, meet legal obligations, resolve disputes, or enforce agreements. Retention periods may vary depending on the type of data and service being provided.
6. Data Sharing
Nomads MicroTech does not sell personal information.
Information may only be shared with authorised service providers, when required by law, to protect the security or integrity of services, or to investigate fraud, abuse, or security incidents.
7. Third-Party Services
TicketMatrix may interact with Discord, hosting providers, database services, analytics platforms, and external APIs. These third-party services operate under their own privacy policies and terms. Nomads MicroTech is not responsible for the privacy practices of third-party providers.
8. Security
Nomads MicroTech implements reasonable technical and organisational safeguards to protect information. However, no system can guarantee absolute security and users acknowledge that internet-based services carry inherent risks.
9. User Rights
Where applicable, users may request access to their information, correction of inaccurate information, deletion of eligible information, or information about how data is processed. Requests may be submitted using the contact information below.
10. Children's Privacy
TicketMatrix is not intended for use by children under the minimum age required by Discord's Terms of Service.
11. Service Monitoring
To maintain reliability and security, TicketMatrix may collect operational logs, error reports, and diagnostic information. This information is used solely for service administration and improvement.
12. Changes to This Privacy Policy
Nomads MicroTech may update this Privacy Policy from time to time. Updated versions will be published with a revised effective date. Continued use of TicketMatrix following updates constitutes acceptance of the revised Privacy Policy.
13. Contact Information
Website: https://nomadsmicrotech.store
Email: contact@nomadsmicrotech.info
Discord: https://discord.gg/sfH4h6SBNu
Copyright Notice
© 2026 Nomads MicroTech. All Rights Reserved.
TicketMatrix and its associated software, dashboards, documentation, and services remain the intellectual property of Nomads MicroTech.
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