TicketMatrix

Terms of Service

Last Updated: 7 June 2026

1. Introduction

TicketMatrix is a software framework developed and maintained by Nomads MicroTech.

By using TicketMatrix, any associated dashboard, hosted service, or custom deployment, you agree to these Terms of Service. If you do not agree with these terms, you must discontinue use of the service.

2. Definitions

TicketMatrix refers to the software framework, Discord bot systems, dashboards, modules, and related services developed by Nomads MicroTech.

Client refers to any individual, community, organisation, or business using TicketMatrix.

Service refers to any hosted, licensed, managed, or customised TicketMatrix deployment.

3. Acceptable Use

Clients agree not to:

Use TicketMatrix for unlawful activities.
Attempt to bypass security measures.
Abuse system resources.
Interfere with service operation.
Use the platform to distribute malicious content.
Attempt to gain unauthorised access to databases, dashboards, or infrastructure.

Nomads MicroTech reserves the right to suspend or terminate services for violations of these terms.

4. Hosted Services

Where TicketMatrix is hosted by Nomads MicroTech, reasonable efforts will be made to maintain uptime and availability. Maintenance windows and emergency downtime may occur where security or stability requires it. No service can be guaranteed to be 100% available at all times.

5. Intellectual Property & Licensing

TicketMatrix, including but not limited to its source code, framework architecture, modules, dashboard systems, databases, designs, documentation, branding, and associated software components, is the exclusive intellectual property of Nomads MicroTech.

All rights not expressly granted to clients remain reserved by Nomads MicroTech.

Clients are granted a limited, non-transferable licence to use TicketMatrix and any authorised customisations for their intended purpose, subject to these Terms of Service.

The purchase of development services, hosting services, support services, or customisations does not transfer ownership of TicketMatrix, its source code, underlying framework, reusable systems, or intellectual property.

Unless otherwise agreed in writing:

TicketMatrix remains the property of Nomads MicroTech.
Core framework components remain the property of Nomads MicroTech.
Dashboard systems remain the property of Nomads MicroTech.
Reusable modules and functionality remain the property of Nomads MicroTech.
Documentation and supporting materials remain the property of Nomads MicroTech.

Transfer of ownership, exclusive rights, or source code ownership requires a separate written agreement and may be subject to additional fees.

6. Reverse Engineering & Redistribution

Clients may not, without prior written permission from Nomads MicroTech:

Reverse engineer TicketMatrix for commercial purposes.
Redistribute TicketMatrix source code.
Sell, sublicense, lease, or distribute TicketMatrix to third parties.
Claim ownership of TicketMatrix or any of its components.
Remove, alter, or obscure copyright notices, branding, or ownership information.
Create competing commercial products derived from TicketMatrix.
Copy significant portions of TicketMatrix for use in competing software or services.
Share source code, proprietary documentation, or framework components with unauthorised parties.

Any unauthorised use, redistribution, reproduction, or commercial exploitation of TicketMatrix may result in immediate termination of services and may be subject to legal action where applicable.

7. Custom Development

Nomads MicroTech may develop custom functionality, integrations, modules, or features for clients.

Unless otherwise agreed in writing, customisations built specifically for a client may be licensed for their use, while TicketMatrix framework ownership, underlying framework components, and reusable code remain the property of Nomads MicroTech.

Where a client requires full ownership of a bespoke solution, this must be agreed before development begins and documented in a separate written agreement.

8. Payments

Hosting fees, development fees, and support agreements are subject to agreed pricing. Failure to pay may result in suspension or termination of services.

9. Data & Backups

Nomads MicroTech may perform routine backups but cannot guarantee recovery of all data following hardware failures, software failures, user actions, or third-party incidents.

10. Limitation of Liability

TicketMatrix is provided on an “as available” basis. Nomads MicroTech shall not be liable for loss of revenue, profits, data, community disruptions, or indirect and consequential damages.

11. Third-Party Services

TicketMatrix may integrate with Discord, hosting providers, APIs, and external services. Nomads MicroTech is not responsible for outages or failures caused by third-party providers.

12. Termination

Services may be terminated by either party. Nomads MicroTech may immediately terminate services for abuse, fraud, malicious activity, or prolonged non-payment.

13. Changes to These Terms

Nomads MicroTech reserves the right to update these Terms of Service at any time. Continued use of TicketMatrix after updates constitutes acceptance of the revised Terms.

14. Contact Information

Website: https://nomadsmicrotech.store
Email: contact@nomadsmicrotech.info
Discord: https://discord.gg/sfH4h6SBNu

Copyright Notice

TicketMatrix, its framework architecture, source code, dashboard systems, modules, documentation, and associated intellectual property are protected by copyright and applicable intellectual property laws.

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